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NHS patients will be able to log anonymous complaints via smartphones under safety plans


Patients will be able to anonymously log concerns about their NHS treatment, via a phone app, as part of efforts to boost safety. The new strategy will see the creation of a centralised portal, allowing patients, their families and staff to record problems with medical devices, errors in medicines administration, or difficulties in spotting a patient’s condition deteriorating. Officials said that swift recording of such information would enable them to alert the rest of the NHS more quickly to risks of serious harm, and prevent tragedies being repeated.

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Source: The Telegraph, 29 June 2019

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Innovation at its best.  About time families can forward anonymous concerns and complaints.  I do hope they are taken on board with better outcomes for patients.

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Edited by LaineyB

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