‘It feels like a war zone’: exhausted ambulance service workers in England tell their stories

Paramedics in England cannot respond to 3,500 urgent 999 calls every day because they are stuck outside hospitals waiting to hand over patients, putting other lives at risk, a Guardian investigation has found.

Here two ambulance service workers describe their experiences on the frontline that they say “feels like a war zone at times” amid the worst NHS winter crisis in years.

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Source: Guardian, 12 January 2025