BenK
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Is integrated patient experience intelligence finally possible in the NHS? Or will infrastructure without design leave us with expensive technology and limited value? The jigsaw pieces needed for integrated patient experience intelligence are finally starting to come together across the NHS, but the question is whether anyone is going to bother assembling them. In this three-part series, Ben Kenyon has examined the fragmentation of the current system and explored how the infrastructure pieces are now forming. In the final blog of the series, Ben shows what becomes possible if the systems and infrastructure are designed properly. -
Content Article
Is integrated patient experience intelligence finally possible in the NHS? Or will infrastructure without design leave us with expensive technology and limited value? The jigsaw pieces needed for integrated patient experience intelligence are finally starting to come together across the NHS, but the question is whether anyone is going to bother assembling them. In part one of a three-part series, Ben Kenyon examined the fragmentation of the current system. In this blog, Ben explores the infrastructure pieces now forming. But forming isn't the same as working. Here's what's actually available, what it could enable and what still needs to be designed.
