Patients lost in NHS ‘maze’ as doctors demand simpler access to care

Patients are struggling to navigate the “maze” of NHS services, with health leaders warning that the current system is “confusing, frustrating and demoralising”.

A new report from the Royal College of GPs and the Patients Association highlights an urgent need for the Government to simplify access to the health service.

They describe the NHS as a “complex web of organisations”, making it increasingly difficult for individuals to receive the care they require.

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Source: Independent, 23 February 2026