NHS patients could be sent text messages or emails urging them to call their doctor if X-rays or scans show abnormal results. Under plans put forward to prevent delays in treatment, patients with worrying results would receive an automated message saying they need to speak to their GP. The idea is that this would act as a safety net in case results go missing in NHS systems, or if a doctor fails to act on results.The move comes after the Healthcare Safety Investigation Branch (HSIB) investigated a case where a 76-year old woman had a chest X-ray showing possible lung cancer which was not followed up. Her findings were sent to two hospital departments as well as her GP, but nobody acted on them. She died just over two months later but could have received treatment earlier.
Source: Yahoo UK, 18 July 2019
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