NHS England has been forced to warn trusts and GPs against adopting “non-compliant” AI technology which “risks clinical safety, data protection breaches [and] financial exposure”.
A letter from the national chief clinical information officer, seen by HSJ, ordered NHS bodies to immediately “pause, reject or stop engagement” with suppliers offering audio transcription software, if they did not comply with its standards (see box below).
“Ambient voice technology” software aims to save clinicians time they would otherwise spend writing up consultation notes and inputting them into medical records. Government is poised to accelerate the rollout of the systems in its 10-Year Health Plan.
But in the letter last week, Alec Price-Forbes told tech leaders: “Proceeding with non-compliant solutions risks clinical safety, data protection breaches, financial exposure, and fragmentation of broader NHS digital strategy.”
NHS England warned: “Liability for the use of non-compliant AVT solutions will be held by the local NHS trust, primary care practice or individual clinicians.”
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Source: HSJ, 19 June 2025
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