NHS England publishes fresh guidance on safe use of ambient scribes

NHS England has published new guidance on the use of AI-powered ambient scribing tools in health and care settings, setting out how organisations can safely adopt the technology while meeting data protection and patient rights requirements.

Ambient scribes are AI tools that passively listen to clinical conversations and automatically generate outputs such as consultation notes, summaries or letters. The technology helps reduce administrative burden and allows clinicians to spend more time with patients.

The guidance, developed with input from the Information Commissioner’s Office (ICO) and the National Data Guardian (NDG), includes sections for patients, healthcare workers, and IG professionals.

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Source: Digital Health, 2 April 2026