NHS 111 'failed' teenager who died following delays

Failings by NHS 111 contributed to the death of an autistic teenager, a coroner has ruled.

Hannah Royle, 16, suffered a cardiac arrest as she was driven to hospital by her parents after a 111 algorithm failed to notice she was seriously ill.

A coroner said her death had exposed a risk people were being misled about the capability of the system and its staff.

An NHS spokesperson said it would act on the findings and learnings "where necessary".

Hannah's father Jeff Royle said he regretted dialling 111 and wished he had taken his daughter straight to hospital.

"I feel so dreadful, that I have let her down and she has been let down by the NHS," he said.

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Source: BBC News, 20 October 2021