A patient says he felt ignored and that NHS care was lacking after he spent 14 hours on a bed in a hospital corridor.
Ivan Philpotts, 77, from Norwich, was transferred between wards at the Norfolk & Norwich University Hospital (NNUH), having contracted pneumonia.
He said he was left in a bed in a corridor with no access to water, was unable to eat and that his wife was unable to visit.
The hospital said it had experienced a high number of patients last week.
"I felt very vulnerable," Mr Philpotts said.
"Nobody seemed to be taking any notice of you and you were sitting there, people walking by you.
"I was there from 8.30 in the morning until 9.10 at night before I actually got into a bay. We got no communication whatsoever."
The hospital trust is one of just two in England that has been carrying out a trial of a "corridor care" scheme.
The Royal College of Nursing's eastern regional director Teresa Budrey said: "We're starting to normalise it and that's not OK.
"There are patients who are suffering for hours, without proper privacy or equipment and you've also got nurses dealing with an expanded number of patients.
"We need government minsters and employers to come together for some bigger solutions across the system."
Source: BBC News, 6 March 2024
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