Thousands of people have been missed off the government's high risk list for Covid-19 despite meeting the criteria.
Among them have been transplant patients, people with asthma and some with rare lung diseases.
Many are worried it will affect their ability to access food and medical supplies as they shield from the virus, unable to leave their homes for at least 12 weeks.
"It's like she's been forgotten," said Bev Pearson, mother of 20-year-old heart transplant patient Lucy Pearson.
Miss Pearson, from Whitsbury in Fordingbridge, Hampshire, had her transplant 14 years ago and still visits hospital for regular check-ups. She has been shielding in the home she shares with her mother, brother and sister - none of whom have been venturing out in an attempt to protect her.
Despite registering her daughter on the government list herself, she said she had received no confirmation.
When she asked her GP she was told it had "nothing to do with the surgery", she added.
Source: BBC News, 7 April 2020
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