Damning CQC report finds ‘bullying and predatory behaviour’ concerns at trust

An ambulance service could be put in special measures after a damning report criticised poor leadership for fostering bullying and not acting decisively on allegations of predatory sexual behaviour towards patients.

East of England Ambulance Service Trust failed to protect patients and staff from sexual abuse, inappropriate behaviour and harassment, the Care Quality Commission said.

It failed to support the mental health and wellbeing of staff, with high levels of bullying and harassment. Staff who raised concerns were not treated with respect and some senior leaders adopted a “combative and defensive approach” which stopped staff speaking out.

“The leadership, governance and culture still did not support delivery of high-quality care,” the CQC said.

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Source: HSJ, 30 September 2020