Patient safety after implementation of a co-produced family centred communication programme: multicentre before and after intervention study (5 December 2018)

Summary

A paper from Khan et al published in the BMJ aims to determine whether medical errors, family experience and communication processes improved after implementation of an intervention to standardise the structure of healthcare provider-family communication on family centered rounds. It found that, although overall errors were unchanged, harmful medical errors decreased and family experience and communication processes improved after implementation of a structured communication intervention for family centered rounds co-produced by families, nurses, and physicians. Family centered care processes may improve safety and quality of care without negatively impacting teaching or duration of rounds.