Focusing mainly on good communication, one of the most important factors for safe and timely transfers of care, this guide, and the six step process at the heart of it, offers teams a practical improvement methodology that is proven to have worked well in many care settings.
What will I learn?
- How to link your improvements to the wider strategic aims of your organisation.
- How to test, measure and understand the impact your changes are having.
- How to use the sort of structured communication tools that are delivering significant improvements in safety and quality for care organisations and other safety critical industries across the world (e.g. SBAR, ISOBAR and IDEAL).