NHS Pathways is a clinical tool used for assessing, triaging and directing the public to urgent and emergency care services.
NHS Pathways telephone triage system is a clinical decision support system (CDSS) supporting the remote assessment of callers to urgent and emergency services. It is used in the following settings:
- NHS 111
- Integrated Urgent Care Clinical Assessment Services
- NHS 111 Online
- To assist in the management of patients presenting to urgent care or emergency departments (Reception Point).
The system is owned by the Department for Health and Social Care, commissioned by NHSx and delivered by NHS Digital.