Summary
Effective communication is critical for patient safety. One potential threat to communication in the operating room is incivility. Although examined in other industries, little has been done to examine how incivility impacts the ability to deliver safe care in a crisis. Katz et al. sought to determine how incivility influenced anaesthesiology resident performance during a standardised simulation scenario of occult haemorrhage.
Exposure to incivility hinders clinical performance in a simulated operative crisis (31 May 2019)
https://qualitysafety.bmj.com/content/28/9/750
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