Clinical Communiqué (June 2024)

Summary

The Communiqués are an Australian not-for-profit group that develop, produce and distribute innovative and free electronic educational publications and podcasts on lessons learned from Coroners’ investigations into preventable healthcare-related deaths.

Content

In this edition, we explore the core theme of communication in healthcare. The two feature cases demonstrate the ways in which poor or missed communication between treating teams and their patients, family members, and other clinicians can impact significantly on patient safety. Dr Mary Dahm, an expert on communication in healthcare shares her insights on the critical importance of communication at all points of the patient's hospital journey. Peter McDermott from the Australian Commission on Safety and Quality in Health Care highlights concepts and practices surrounding open disclosure.

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