Summary
Chris Graham of the Picker Institute and Jacob Lant from charity National Voices join host Annabelle Collins to discuss patient experience revealed by recent national surveys, how the findings should be used to improve quality and reduce health inequalities, and whether there is a bigger role for “real-time” experience measures.
HSJ Podcast: Patient experience in the post-covid era (18 August 2023)
https://www.hsj.co.uk/hsj-health-check-podcast/hsj-podcast-patient-experience-in-the-post-covid-era/7035378.article
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