The surprising way to stay safe in the hospital: Increase your odds by getting staff to listen and to treat you with respect

Summary

This short video from US-based organisation, Consumer Reports, offers tips for keeping safe while in hospital.

Their US-focused survey showed that:

• Patients who felt they rarely received respect from staff were 2.5 times as likely to experience a medical error
• Patients who had a friend or family member with them were 16% more likely to say they were respected
• Patients who felt there were not enough nurses on duty were twice as likely to experience medical error
• There is a notable connection between patient experience and safety rating of a hospital.

Content