Summary
Paul Batalden is the host of "The Power of Coproduction". Prepared as a pediatric physician, he has been an international architect, teacher, and advocate for the improvement of healthcare services for five decades. His current focus is the coproduction of healthcare services.
Content
Episode 1
Coproduction is Everywhere
Paul is on the trail to discovering the knowledge, skills and habits that help coproduce healthcare. It begins by becoming better observers when coproduction occurs
Listen to or download Episode 1, "Coproduction is everywhere"
Running time: 18 minutes 31 seconds
Episode 2
The person will see you now
Understanding the lived reality of persons we sometimes call “patients” is useful if we seek insight into how they might take action for their own health, utilizing their own supports and resources
Listen to or download Episode 2, "The person will see you now"
Running time: 33 minutes 53 seconds
Episode 3
Let's get real: the way things are
Understanding the current “as is” system that must be navigated by the persons in their various roles and their experience of actually doing it is required if we seek to improve upon it
Listen to or download Episode 3, "Let's get real: the way things are"
Running time: 20 minuts 35 seconds
Episode 4
Allow me to empower you: the wisdom of self-care
Coproduced healthcare service involves self-care and the support that enables it. Professional-persons who help create or enable that support for the patient-person are bridge-builders for access to helpful information and resources
Listen to or download Episode 4, "Allow me to empower you: the power of self-care"
Running time: 27 minuts 50 seconds
Episode 5
Stop talking! Equity begins by listening
Designing services for pregnant women that address historic & racial inequity involves professional-persons willing to listen to those patient-persons before proposing new approaches
Listen to or download Episode 5, "Stop talking! Equity begins by listening"
Running time: 31 minuts 21 seconds
Episode 6
The biology of it all
Understanding of Cystic Fibrosis has transformed at a rapid pace. It’s a story that offers insight into how biologic knowledge contributes to the coproduction of healthcare services for people with this condition
Listen to or download Episode 6, "The biology of it all"
Running time: 27 minutes 14 seconds
Episode 7
The web I tend
Living and thriving with a long-term condition involves the integration and application of diverse resources to support the ever-changing needs of the patient-person and family
Listen to or download Episode 7, "The web I tend"
Running time: 33 minutes 4 seconds
Episode 8
Am I allowed to cry here?
Morten Södemann of Copenhagen describes how professional-persons and immigrant-persons have designed and co-created services for vulnerable people in a safe space, the Migrant Health Clinic
Listen to or download Episode 8, "Am I allowed to cry here?"
Running time: 21 minutes 34 seconds
Episode 9
Stories clarify
Kathryn Kirkland describes how stories can create a shared understanding of the distinct challenges people in different roles confront as patients, family members or professionals. This is especially evident when there’s serious illness. Storytelling helps everyone work together
Listen to or download Episode 9, "Stories clarify"
Running time: 27 minutes 55 seconds
Episode 10
My work depends on the setting…
Like many health professionals, John Brennan has had the opportunity to work in different settings which have influenced and enhanced his ability to co-create healthcare services with patient-persons
Listen to or download Episode 10, "My work depends on the setting ..."
Running time: 30 minutes 06 seconds
Episode 11
From principles to practice
Bill Lucas shares the story of a learning challenge and offers examples of the ways teachers address these types of challenges
Listen to or download Episode 11, "From principles to practices"
Running time: 31 minutes 24 seconds
Episode 12
Coproduction and macrosystems of healthcare
CEO April Kyle and CMO Doug Eby discuss how the indigenous community of Native Americans became the “customer-owners”and governing board of the SouthCentral Foundation which operates the Alaska Native Medical Center. They offer an example of what it’s like for a customer-owner to consult a professional-person
Listen to or download Episode 12, "Coproduction and macrosystems of healthcare"
Running time: 40 minutes 01 seconds
Episode 13
Safer together
Emeritus Professor Charles Vincent describes why and how he and Rene Amalberti wrote the pathfinding book, Safer Healthcare, and engages in a conversation with Maren Batalden as she describes the ways she and her colleagues at Cambridge Health Alliance have used those insights in their efforts to make healthcare safer
Listen to or download Episode 13, "Safer together"
Running time: 34 minutes 53 seconds
Episode 14
Looking back and ahead
Paul reviews the frame and the content of the podcasts in this series and together in conversation with Christian and Tina they open some possible future themes for the study of coproducing healthcare service
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