Adverse events and perceived abandonment: learning from patients’ accounts of medical mishaps (15 August 2024)

Summary

In the aftermath of adverse medical events, many patients feel abandoned by their providers and lose trust in the health care system altogether. Published in the BMJ Open Quality journal, research from the Betsy Lehman Center and co-authors at Yale University finds that enhancing patient engagement after such events has the potential to reinforce therapeutic alliances between patients and clinicians.