WHO Global Patient Safety Webinar Series: Patient Safety Incident Reporting and Learning Systems (25 July 2025)

Summary

This webinar, part of the WHO Global Patient Safety webinar series, discusses patient safety incident, reporting and learning systems.

Content

Agenda

Welcome - from Belerta Malisi, Unit Head of Patient Safety and Quality of Care at WHO.

Setting the scene. Why Patient Safety Incident Reporting and Learning Systems (PSIRLS) are essential for delivering safe and high quality care - Sir Liam Donaldson, WHO Special Envoy for Patient Safety

1. Culture.
2. Data being reported.
3. Causal information and large numbers of contributory factors.
4. How to aggregate data, the reports and stories of harm, from the high volume of incidents. There are no international data standards to capture meaningful and actional aggregated reports, they are often vague.
5. Essential role of patients and families.

Panel 1 - Turning incidents into insights. Establishing strong patient safety learning systems - Sir Liam Donaldson, Dr Gaurav Loria, Dr Clara Russel and Ms Ronel Steinhobel..

Panel 2 - From vision to actions: Operationalising patient safety incident reporting - Sir Liam Donaldson, Andrew Murphy-Pittock, Ann-Marie O'Boyle, Dr Francesco Venneri, Professor Kok Hian Tan.

WHO guidance on Patient Safety Incident Reporting and Learning Systems status of PSIRLS implementation and challenges - Dr Irina Papieva, Dr Nikhil Gupta, Dr Belerta Maliqi

WHO Global Patient Safety Webinar Series: Patient Safety Incident Reporting and Learning Systems