Collaborating for quality: A framework for clinical governance (Health Quality & Safety Commission, 20 November 2024)

Summary

This guidance document, Collaborating for quality: A framework for clinical governance (He mahi ngātahi kia kounga: He anga hei whakahaere whare haumanu (the framework)), sets out a high-level framework for clinical governance in health services in Aotearoa New Zealand.

Clinical governance was created to provide accountability for quality of care and to improve patient experience and outcomes. The framework contains updated views on system safety, quality and equity to achieve a learning and responsive system for all populations that help teams improve care and reduce harm.

The framework includes practical examples and questions for reflection, and contains a blank template for organisations to populate with activities relevant to how clinical governance operates in their context.

As organisations from different health care settings begin to apply the framework, we will share some of their completed templates as resources that others can use as they develop their own models.