Summary
NHS Resolution’s latest comprehensive thematic review identifies three key areas for improvement: optimising diagnostic processes, enhancing communication within consultations and across the healthcare system, and empowering patients through increased self-referral pathways and escalation mechanisms.
The report emphasises that many general practice consultations are safe, with GPs referring people on urgent suspected cancer pathways in record numbers. The analysis covers a comparatively small number of cases where there were identified failures in the pathway.
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