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Upstream: The quest to stop problems before they happen by Dan Heath (March 2020)

by Patient Safety Learning

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Summary

New York Times bestselling author Dan Heath explores how to prevent problems before they happen, drawing on insights from hundreds of interviews with unconventional problem solvers.

Upstream: The quest to stop problems before they happen by Dan Heath (March 2020) https://www.amazon.co.uk/Upstream-Quest-Problems-Before-Happen/dp/1797100556
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