Summary
Does your manufacturing facility experience an undesirable frequency of costly product losses? Are recurring operational issues impacting productivity and morale? Do people believe the causes of these production issues are ‘human error’?
Do Quality Differently will show you:
- How to take a systems-based risk management approach to create more operational success.
- Practical examples to guide improvement in your operations.
- Ways to apply comprehensive approaches that reveal and address the combination of factors that influence performance outcomes.
Content
The lessons in this book were gathered while integrating human and organisational performance principles and practices at multiple biopharmaceutical companies and manufacturing sites—real-time experiences with frontline workers, support staff, and leaders. Do Quality Differently offers practical guidance for biopharmaceutical manufacturing plants and beyond—anywhere managing risk is paramount.
Clifford Berry and Amy Wilson share a recent presentation that summarise key points from the book:
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