NHS England: The expectations of line managers in relation to people management ( 9 November 2023)

Summary

NHS England has launched this framework on the expectations of NHS line managers in relation to people management. The report contains a recommendation to create a clear view on the expectations of line managers in the service in relation to people management and the implications for provision of people services.

Content

The framework will:

• explain the role of the manager in relation to people management
• contribute to the provision of safe and effective care for all our patients across the NHS
• contribute to fostering an inclusive and positive culture in the NHS
• contribute to improving the health, wellbeing, and morale of people
• contribute to a reduction in sickness absence and turnover rates, and an improvement in attendance, supporting retention of the workforce;
• enable managers to support their colleagues, and to seek support from HR & OD colleagues for the more complex interventions.

It sets out a clear roadmap to improving how people are managed in the NHS will have a ripple effect on recruiting, retaining and sustaining our people, and helping the NHS become a true employer of choice for our current and future workforce.