Summary
The announcement of the Messenger Review triggered some immediate concerns. The service has been subjected to a string of leadership reviews over the last decade. The initial media briefing, attributed to ministers, came across as unfairly critical of current NHS leadership. And there were worries about the potential for unhelpful distraction at a time of huge operational pressure. But the review brings a vital opportunity we must not miss.
In light of the proposed Messenger Review, Chris Hopson delineates four areas of improvement where the NHS can improve its leadership capability and capacity
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