Summary
Louise Greenwood is joined by:
- Sarah Kay, GP Clinical Lead for Patient Safety at NHS Dorset
- Jaydee Swarbrick, Patient Safety Specialist at NHS Dorset
to discuss the importance of patient safety at this time of significant pressure across the NHS. Patient safety is about maximising the things that go right and minimising the things that go wrong. It is integral to the NHS’ definition of quality in healthcare, alongside effectiveness and patient experience.
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