Many clinicians and managers struggle with the concept of waste in clinical processes. After hearing and reading about the transformation of healthcare at Virginia Mason Medical Center in Seattle, the Gordon Caldwell read Toyota Culture the Heart and Soul of the Toyota Way. This article discusses some of the concepts of waste in clinical processes, concentrating particularly on the waste and costs of over-investigation.
Waste and the NHS: lessons from Toyota (Gordon Caldwell, 2012) https://www.dropbox.com/s/fbqzptfxlhnj1ws/toyota_caldwell_drft2.pdf?dl=0
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