THIS podcast: Learning from failure in healthcare

Summary

Learning from mistakes is a crucial part of healthcare improvement, and as humans, we tend to focus on the negatives. But if we concentrate on just the mistakes, are we actually hindering progress? In this episode, host Graham Martin and guests Jane O ‘Hara, Helen Crump and James McGowan discuss how learning from failure can help the NHS and healthcare systems around the world. The wide-ranging discussion covers:

• Positive bias in quality improvement
• Differences in academic research and service investigations
• The valuable insights we gain from when things go right – and when things go wrong.