How can the NHS and the PHSO get better at learning from mistakes?

• Communication problems
• Just Culture
• Older People (over 65)
• Patient
• Young Adult

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https://www.pslhub.org/learn/improving-patient-safety/safety-stories/by-patients-and-public/how-can-the-nhs-and-the-phso-get-better-at-learning-from-mistakes-r118/

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by Patient Safety Learning

26 June, 20197 yr · 1,437 views

Summary

A candid discussion with photographer, father and patient safety campaigner, Scott Morrish, about how the NHS can create a just, learning culture and what the Ombudsman needs to do to improve its service.

Content

Podcast and a transcript available.

How can the NHS and the PHSO get better at learning from mistakes? https://soundcloud.com/user-889008594/scott-morrish-how-can-the-nhs-and-phso-get-better-at-learning-…

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https://www.pslhub.org/learn/improving-patient-safety/safety-stories/by-patients-and-public/how-can-the-nhs-and-the-phso-get-better-at-learning-from-mistakes-r118/

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