Emotional Intelligence (and forgiveness after harm)

Summary

Susannah is a healthcare professional and patient who had surgery which led to multiple complications. Emotional Intelligence is part of a series of blogs from Susannah, that illustrates her journey of self discovery, acceptance and provides an insight into the complex world of healthcare induced harm.

Content

This blog describes how Susannah forgave her surgeon for harming her, as she was able to see things from his point of view. It also highlights the importance of emotional intelligence in healthcare staff. 

You can follow Susannah on twitter @lliheus