Let’s talk evaluation of improvement (AQUA, 6 October 2025)

Summary

Evaluation of improvement. Why is it that we still struggle to do this? Why do we need to?

The need is never more important. Despite decades of improvement work, we still struggle to evaluate its impact. Yet doing so has never been more important, given today’s pressures on finance and performance and our shared responsibility to sustain a culture of curiosity and compassion. That's why Dr Suzy Cook, Chief Executive of Advancing Quality Alliance (Aqua), in collaboration with partners are developing the Balanced Evaluation Framework (BEF) so it can be used by all involved in change.