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NHS Education for Scotland: Driver diagram

Summary

A driver diagram visually presents a team's theory of how an improvement goal will be achieved.

Content

A simple visual display that outlines and logically connects:

  • An improvement aim that quantifies what better will look like, for who and by when.
  • A small number of Primary drivers that focus on the key components of the system/main areas of influence that need to change to achieve the aim. These are often associated with process, infrastructure, norms (culture) and people.
  • Secondary drivers that break primary drivers down in to natural subsections or processes. They provide more detail on where interventions to positively influence the primary drivers are required.
  • Change ideas – these are the specific ideas that teams can test to see if they influence the secondary drivers and ultimately the aim.
NHS Education for Scotland: Driver diagram https://learn.nes.nhs.scot/2278/quality-improvement-zone/qi-tools/driver-diagram

Edited by Patient Safety Learning

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