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NHS Education for Scotland: Cause and effect diagram

Summary

Cause and effect is a diagram-based technique that helps you identify all of the likely causes of the problems you're facing.

Content

Why use this tool?

  • To allow a team to explore the possible reasons, root causes and possible solutions for a problem
  • To visually represent the reasons, root causes and possible solutions for a problem
  • To help identify change ideas and develop an improvement plan
  • To enable team to focus on content of the problem, not on the history or differing personal interests. 
NHS Education for Scotland: Cause and effect diagram https://learn.nes.nhs.scot/2363/quality-improvement-zone/qi-tools/cause-and-effect-diagram

Edited by Patient Safety Learning

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