Providers deliver: Resilient and resourceful through COVID-19 – Countess of Chester Hospital NHS Foundation Trust case study

Summary

Providers deliver: Resilient and resourceful through COVID-19 is the third report from NHS Providers which celebrate and promote the work of NHS trusts and foundation trusts in improving care for patients and service users.

Here is a case study from the Countess of Chester Hospital NHS Foundation Trust. It shows:

• Development of a trust wide roster for medical staff.
• Staff engagement – making the case for patient safety.
• Cultural shift – shared understanding across staff groups.