Dear “Digital Health Leaders And Healthcare Leaders,” you may be inadvertently hurting patients (20 April 2021)

Summary

In this 'letter', Dr Soojin Jun, as a healthcare professional and a patient advocate, gives her three recommendations to guard "patient safety" in the digital health era.

1. Your end-users are ultimately patients, no matter who uses your product. 
2. Healthcare is not binary, and your digital solutions shouldn’t be either.
3. Please look ahead and consider empathy for “patients” and provide solid feedback loops for the “users.”