Fear and futility are on the rise when it comes to speaking up (Roger Kline, 19 June 2023)

Summary

An article from Roger Kline on the failure of many NHS organisations to create a climate where it is safe for staff to speak up.

Roger reflects on the recent report published by the National Guardian’s office which summarises the results from the NHS staff survey completed by over 600,000 staff and highlights the story of a senior manager who tried to speak up and the consequences that followed.

Further reading:

Still not safe to speak up: NHS Staff Survey Results 2022 (Patient Safety Learning blog)