CPSI: Creating a safe space. Peer to peer support toolkit (2019)

Summary

Cumulative stress, compassion fatigue and trauma due to experiences with patient safety incidents impact the mental wellness of our healthcare providers. These factors contribute to inadvertent patient care errors, mental health issues and attrition which compromise patient safety. A peer support programme not only simply helps healthcare workers with their experiences with patient safety incidents but also improves the system and help make patient care safe.

The Creating a Safe Space: Addressing the Psychological Safety of Healthcare Workers manuscript and the Canadian Peer Support Network are intended to assist healthcare organisations create peer-to-peer support programmes (PSPs) to improve the emotional well-being of healthcare workers and allow them to provide the best and safest care to their patients.