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Measuring culture to inform action: A rapid review of the literature (March 2021)

Summary

This rapid review from the BC Patient Safety & Quality Council provides an overview of the role of culture in healthcare settings, including the common limitations and best practices related to the measurement of culture. The review also highlights selected survey instruments, including a description of what is measured by each survey and their relative strengths. No one survey instrument is identified as the gold standard to measure culture in a health care setting. This literature review offers guidance and supports the use of survey tools to generate discussion, provide data for comparison and foster improvement to culture within organisations.

Content

Key components of a strong culture (Figure 1 from the rapid review)

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Measuring culture to inform action: A rapid review of the literature (March 2021) https://healthqualitybc.ca/wp-content/uploads/Culture-Tools-Report_final_March_25_2021.pdf

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