Summary
COVID-19 brings an enormous set of challenges to hospitals around the world. One challenge in particular, the current mental state of healthcare workers, is now taking centre stage as clinicians face delivering difficult news to patients and their families about what is happening, what to expect, and how to prepare.
ECRI and RLDatix came together to deliver a special webcast led by Dr Tim McDonald, an expert on Communication and Optimal Resolution (CANDOR). A recording of the webinar can be viewed below.
Empathic communication training in the context of COVID-19 pandemic webinar (16 April 2020)
https://www.ecri.org/events/having-empathetic-communication-during-covid-19
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