Future of patient safety: What we’ve learned from the pandemic

Summary

The COVID-19 pandemic has resulted in an unprecedented level of public scrutiny of patient care, and developing highly reliable systems is no longer going to be optional for organisations in the future. Healthcare leaders are now challenged to implement new cultures focussed on sustaining safe, person-centred care for both patients and health workers. 

HealthManagement.org features The Patient Safety Movement Foundation's Chief Clinical Officer, Dr Donna Prosser, to offer insight regarding the unprecedented level of public scrutiny of patient care and how we can adjust moving forward.