So why do patients and carers want health records?

Below is an interesting blog from the mum of a cancer patient detailing the horrendous time they had, having to deal with the fragmented information held by various clinicians about their child's health. The 'Cancer mum' makes a very good case for needing a single longitudinal record, and how this would contribute to patient safety.

https://cancermumblog.wordpress.com/2019/04/19/cancer-mum-so-why-do-patients-and-carers-want-health-records/ 

We often hear about the safety issues with the use of electronic health records, so this is an interesting opposing perspective.

What do you think?