“Everybody’s Business” – Quality management at an organisational level (Webinar 1)

Following on from an initial webinar held in September 2021, this is the first in a new series of four webinars designed to support Q members to develop a deeper understanding of Quality Management Systems.

Through an interactive session, with guest speakers Dr Amar Shah (East London Foundation Trust) and Dr Nicola Burgess (Warwick Business school), participants will:

1. Gain understanding of the principles and mechanisms that organisations apply to deliver whole organisational quality management.
2. Recognise different levels of organisational maturity and to be able to assess their own organisation against these levels.
3. Consider “where to start?” through discussing and learning from others are different stages of organisational maturity.

Whole organisational quality management relies on the support of colleagues at all levels across an organisation. So for this webinar we encourage you to bring a colleague. Pass on the invitation and make sure they know that you don’t need to be a Q member to join.