Using a human-centred design approach when creating work procedures ensures that the needs, wants, preferences, capabilities and limitations of the people using the documents are the primary focus throughout every stage of their development, testing, implementation and review. This webinar will provide health and social care teams with advice and guidance on how to create work procedures with and for the people who will be using them to ensure that they are easy to use and help reduce related stress of risks
Registered address:
Patient Safety Learning, China Works SB203, 100 Black Prince Road Vauxhall, London, SE1 7SJ
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