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Communication when things are hard: Supporting maternity teams through listening, learning and everyday improvement

When teams are facing pressure and uncertainty, finding time for open conversations can be difficult. This session explores how listening to staff, understanding their experiences and acting on their feedback can support learning and everyday improvement.

Attendees will hear reflections from Lara Mott at ImproveWell, followed by a focused exploration of maternity data, emerging patterns and what these mean for teams on the ground. The session will offer practical ways to encourage staff voice and use insights to inform improvement.

What you will learn:

  • Why communication becomes even more critical during periods of pressure and uncertainty

  • How to support staff voice and encourage open, honest conversations

  • What maternity data is revealing about current challenges and trends

  • How to use data insights to inform learning, improvement, and decision making

It is particularly relevant to Directors and Heads of Midwifery, Neonatal Leads, Maternity Governance Leads and senior clinical leaders.

Attendees will also receive our Creating the Conditions for Safer Maternity and Neonatal Care guide and a Maternity Data Snapshot summarising the session’s key insights.

Registration link: https://meet.zoho.eu/wujc-ufm-fro

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Registered address: Patient Safety Learning, China Works SB203, 100 Black Prince Road Vauxhall, London, SE1 7SJ

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