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Co-production: what is it and why does it matter

Mental health services have developed Experts by Experience work to involve patients/service users in services, but the engagement of family and friends carers has progressed much more slowly.  It’s complicated by complex family relationships and potential disagreements and estrangements, yet family and friends know their loved one best of all and hold information that can assist with safety planning, understanding risk and supporting recovery.   

This session will explore: 

  • What co-production is – and what it is not.   
  • How co-production with patients/service users can work well.
  • How can we improve co-production with family and friends carers. 
  • What best practice looks like.

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Registered address: Patient Safety Learning, China Works SB203, 100 Black Prince Road Vauxhall, London, SE1 7SJ

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