Event details
Families often struggle to give and get information about a loved one’s care “because of confidentiality” - find out how it should work
Join Making Families Count for a new series of lunchtime online seminars for families, carers, and health professionals.
These free one-hour sessions bring together expert speakers with family carers to explore key issues in mental health care, patient confidentiality, suicide bereavement, and patient safety.
Each event will include the opportunity to submit questions in advance.
Whether you are supporting a loved one, working in health services, or seeking to better understand these issues, these sessions aim to provide practical insight, clearer understanding, and greater confidence.
Led by: Dr Sarah Constantine, Caldicott Guardian at Avon and Wiltshire Mental Health Partnership NHS Trust
Respondent: Sam Robinson, MFC Lived Experience Director
Families are often told they cannot receive information about a loved one’s care “because of confidentiality” — and often struggle to have the information they want to provide taken seriously.
This session will explore:
- How confidentiality should work in mental health care
- What information families want to share and why it matters
- How families can and should help influence care and safety planning
- What best practice looks like in real life
- Ideal for: families, carers, clinicians, and mental health professionals.