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Measuring, understanding and acting on patient experience insight: From insight to improvement

Event details

The 10 Year plan for health highlights the importance of the effective use of patient feedback putting patient experience as a key determinant of quality and performance. This timely conference will focus on measuring, understanding and acting on real time patient experience insight, and demonstrating responsiveness to that insight to ensure patient feedback is translated into quality improvement and assurance. Through national updates and case study presentations the conference will support you to measure, monitor and improve patient experience in your service, and ensure that insight leads to improvement.

For further information and to book your place visit https://www.healthcareconferencesuk.co.uk/virtual-online-courses/patient-experience-insight or email [email protected]

Follow on Twitter @HCUK_Clare #PatientExp

hub members receive a 20% discount. Email [email protected] for discount code



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