This conference is focused on navigating the complexities of complaints handling in social care settings. Join us as we share the latest insights into practical challenges, best practices and legal guidance for managing and resolving complaints effectively. Through a series of expert-led sessions, you’ll gain a thorough understanding of how to handle complaints fairly, improve transparency, and enhance the experience of service users while maintaining compliance with regulatory expectations.
Registered address:
Patient Safety Learning, China Works SB203, 100 Black Prince Road Vauxhall, London, SE1 7SJ
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